Shipping policy

Shipping Information

Below are our shipping methods and costs. Our shipping rates are based on order value or shipping provider. When an order is placed, shipping is estimated based on the terms noted above. Promotional offers apply to select merchandise and are valid while supplies last. Only one offer may be applied per order based on order value. Please refer to order and after purchase notifications for updated information.

 

Return & Exchanges

If you are not satisfied with the purchase, we want to help. Please see the Refund Policy for more information, Return Policy.

International Shipping

We do not currently offer international shipping at this time. Check back in the near future for updates.

*FREESHPP Terms & Conditions

The free standard shipping promotional offer is valid on select merchandise purchased on jonnaydesigns.com. Minimum purchase is $75.00. The promotion offer does not have any cash value and cannot be sold, transferred, or altered.

P.O. Box

Some of our products include canvases that are too large to be accepted by major carriers (i.e. USPS), thus different carriers (i.e. FedEx, UPS) are used to deliver products that cannot be delivered to PO Boxes. We recommend using a physical address instead of a PO Box to ensure successful delivery of the product.